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Testing and QA for security products

“Synerzip is a great company to work with. Good leadership and a warm, welcoming attitude of the team are additional plus points.”

Sumana SareddyDell, Inc,

The Client

Dell Technologies is a US multinational technology company based in Round Rock, Texas. Dell enables 1,000+ organizations across four continents (140+ countries) to control, manage & protect data on vulnerable laptops, desktops, PCs, Macs, smartphones, virtual desktop infrastructures, removable media devices & clouds, and data protection solutions and advisory services.

Dell’s products include personal computers, servers, smartphones, televisions, computer software, computer security, network security, as well as information security services. Dell is ranked 35th on the 2018 Fortune 500 rankings of the largest United States corporations by total revenue.

In the security space, Dell offers business-driven security solutions that uniquely link business context with security incidents to help organizations manage digital risk and protect what matters most. Dell Data Security solutions protect businesses with intelligent, centrally-managed endpoint security and compliance solutions.

The Challenge

The Dell team needed quality resources to work on their new releases and testing management tools independently and efficiently. Dell partnered with Synerzip to test its range of security products. In Dell’s experience, finding a stable QA team that did not require much hand-holding was challenging.

“Synerzip has done a great job by doing functional as well as system testing along with other types of testing. Team handles work pressure and stress very efficiently. Dell finds Synerzip a great company to work with.”

The Solution

Security testing involves detecting flaws in the security mechanisms of an information system. Testing Dell’s security products was challenging. Dell covers everything from encryption and endpoint threat prevention to user authentication and compliance reporting. Dell’s data security solutions address top security threats and proactively protects enterprises from unforeseen vulnerabilities.

Synerzip team provides an independent execution of the test plans while taking complete ownership of testing Dell security products. Synerzip team handles different types of testing, such as functional testing, system testing, and security testing that provides comprehensive data protection, efficiently, to ensure schedules are met as per the product requirements.

Sumana Sareddy, Director of QA, Dell, shares how the Synerzip team takes ownership of the products they work on and how the success of their partnership makes Dell projects more effective.

Synerzip had initially engaged with Credant Technologies, which Dell acquired in 2012. As of 2020, Synerzip’s partnership with Dell continues to thrive for 10+ years. A development team helps Dell Web Services (DWS), a collection of microservices and serverless components that support the Dell Software Solutions (DSS) products.

The Synerzip Data Security Server team performs manual testing on Dell’s security products, including test case writing, functional testing, regression testing, and localization testing.