Skip to main content
search

© 2021 Excellerate. All Rights Reserved

Solutions for Health Insurers

Automated solutions simplify complex Appeals and Grievances processes and Prior Authorizations enhancing customer satisfaction while maintaining compliance
Upcoming ZipChat
Coming Soon

2023 State of Technology – HealthTech, InsurTech, FinTech

Experts unlock the secrets of reaping value from technology investments in 2023

Register Now
ZipChat
On Demand Recording

Streamlining the Prior Authorization Process

Healthcare experts talks about streamlining the Prior Authorization process

Watch Now
Latest ZipRadio
Podcast

Enterprise Modernization and Serverless Automation With AWS

Solutions Architects from AWS help us with the basics of serverless automation

Play Now

Appeals and Grievances

When complex, knowledge-based operations rely on manual, paper-based processes, the results are low productivity and a diminishing bottom line. Excellarate’s solutions for Appeals and Grievances solutions help to transform operations.

Faster, Smarter Investigations

Case information is captured, cataloged, and stored in a central location, then automatically prioritized and distributed

Increased Bottom Line

Automated processes reduce incidence of error, maximize resources, and speed up case resolution, reducing administrative costs and maximizing revenue potential

Simplified Compliance

Confidently comply with contractual obligations as well as state, federal, NCQA, and group regulations using case tracking, reporting, and comprehensive audit trails

Higher Customer Satisfaction and Retention

Automated processes and robust digital cataloging system enable faster case resolution and promote rapid member access to care and claim payments

Increased Employee Productivity

All relevant case information is easily stored and accessed in a single location, which eliminates time lost searching for documents and simplifies decision-making

Greater Agility

Automated functionality locates and returns information quickly, enabling faster response times to information requests from customers, legal discovery, and regulatory requests

Prior Authorizations

Optimal decision making for authorization requests requires speed and accuracy, but reliance on paper-based processes works against both. For the customer awaiting a specialist or medical procedure, a delay in authorization can be a major source of frustration.

Excellarate’s Prior Authorization solution enables a streamlined authorization processing that eliminates the paper and drives smarter decision-making, better customer service, and higher productivity.

Find Out How
Automates processes and workflows, improving accuracy while speeding up the overall process
Simplifies decision-making by consolidating all relevant data, rules, and history in a single location
Distributes work to the right staff, providing a collaborative workbench
Leverages and enhances the usability of existing line-of-business systems
Promotes quality and consistency using automation and integrated rules
Satisfies all prior authorization requirements with specifically-designed user interfaces

Trending Topics

Insurtech

Technology-driven Loan or Mortgage Origination Can Drive Operational Efficiency

Digital collaboration solutions can help streamline many banking processes, from customer service to product development. The potential benefits of using these solutions increase with the frequency of communication, the complexity…
Automation

Automating loan origination for faster decision making and better operational value

In this post, we see the ways automation can streamline several parts of the loan origination process and help financiers be more agile and customer savvy.
Artificial Intelligence

Top 4 Technology Trends for 2022

In this post, we list 4 technology trends from our yearly survey of more than 500 senior technology leaders, decision-makers, and influencers.

“Excellarate brings a good mix of results-oriented industry experts together with offshore staffing to focus on a business problem. The end result being able to quickly deliver results in a cost-effective way.”

Jonathan GelhausChief Information Officer, Time Investment

“They seamlessly integrate with our team. We started seeing results within the first sprint. And due to the team's responsiveness, we were able to get our product to the sales cycle within 7 months.”

Jim NalleyWHZRT

“The team ramps up fast, is technically competent and therefore understands complex product requirements faster. With them, Tangoe has reduced cost by 2:1.”

Mike WatsonTangoe Wireless

“They are different because of the quality of their leadership, efficient team and clearly set methodologies. Studer gets high level of confidence from them along with significant cost advantage of almost 50%.”

Wayne HydeStuder Group

“The team is undoubtedly the 3rd generation of engineers, experts in agile programming and mobile technologies, who focus on processes and timelines, but never compromise on Quality. They have played a vital role in our scaling up and was a perfect partner in terms of cost, efficiency, and schedules.”

Herman SpencerQuickoffice

“They make the time zone differences work FOR the customer, enabling a positive experience for us. Seeing is believing, so we decided to give it a shot and the project was very successful.”

Ron WatsonCentric Software

“Partnering with them has helped ExamSoft considerably on reducing cost and has given the advantage of 24x7 development cycles.”

Mark HaneyExamSoft

“Their agile processes and daily scrums were very valuable, made communication and time zone issues work out successfully.”

Ed HerreraPDX, Inc

Talk to Us

Ask us a question or talk to one of our experts. Email us or call us at +1.469.374.0500.

Get Started