Excellarate’s Prior Authorization solutions transforms operations by leveraging the Appian platform to connect your existing systems and add advanced business capabilities.
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Optimal decision making for authorization requests requires speed and accuracy, but reliance on paper-based processes works against both. Excellarate’s Prior Authorization solutions supports a streamlined authorization processing that drives smarter decision making, better customer service, and higher productivity.
By adding an integrated set of new capabilities to the authorization process, our solution,
- Reduces duplicate submissions
- Streamlines work processes
- Eliminates manual and paper-based transactions
- Consolidates all decision-making tasks, information, rules, and history
- Distributes work to the right staff, providing a collaborative workbench
- Promotes quality and consistency with integrated rules
- Leverages the power of existing line-of-business and content-management system
For the customer awaiting a specialist or medical procedure, an authorization request carries a sense of urgency. However when decision makers must rely on manual tasks within error-prone, paper-based systems, the outcomes are often delayed and accompanied by customer frustration.
Excellarate's Prior Authorization brings speed and efficiency to the decision-making process by eliminating the paper and presenting all case-related data and documents in a single user interface.
These solutions transforms operations by leveraging the Appian platform to connect your existing systems and add advanced business capabilities. As a result, this provides,
- Improved workload and case management
- Rules to drive decisions and workflows
- Easy-to-access audit trails and information consolidation for at-a-glance decision making
- User interfaces specifically designed to meet prior authorization needs
- Modern user interfaces that enhance the usability of existing line-of-business systems
- Straight-through processing for selected cases, tasks, and requirements
- Industry-leading Low-Code Development and Business Process Management
- Reporting and dashboards
- Task and requirements management
- Distribution and management of work
- History and Case Plans
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